Future Festival Welcomes Zendesk's Joey Edwards-Lebair to AI Panel
Grace Mahas — August 30, 2024 — About
Future Festival World Summit 2024 is thrilled to announce Joey Edwards-Lebair, Senior Manager of Customer Insights at Zendesk, as a key speaker for its highly anticipated AI Panel. This addition to the lineup promises to elevate the discussion on artificial intelligence's role in shaping customer experience and business innovation. Edwards-Lebair brings a wealth of expertise in analyzing CX and AI trends, offering attendees invaluable insights into the intersection of technology and customer service strategies.
As the driving force behind Zendesk's annual CX Trends report, Edwards-Lebair's research spans 22 countries, capturing global perspectives on emerging AI and customer experience trends. His participation in the panel will provide Future Festival attendees with cutting-edge insights on leveraging AI to enhance organizational strategies and meet evolving consumer expectations. This session aims to inspire innovative thinking about the future of human-AI collaboration in business, making it a must-attend event for forward-thinking professionals seeking to stay ahead in the rapidly evolving landscape of customer experience and artificial intelligence.
As the driving force behind Zendesk's annual CX Trends report, Edwards-Lebair's research spans 22 countries, capturing global perspectives on emerging AI and customer experience trends. His participation in the panel will provide Future Festival attendees with cutting-edge insights on leveraging AI to enhance organizational strategies and meet evolving consumer expectations. This session aims to inspire innovative thinking about the future of human-AI collaboration in business, making it a must-attend event for forward-thinking professionals seeking to stay ahead in the rapidly evolving landscape of customer experience and artificial intelligence.
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